Support

For questions or order support

Here are common questions that customers have. If you need further support, use the contact form at the bottom of the page.

 

Q: “I placed an order. Where are the download links?”

After placing an order, you will receive an email with the subject “Your Roosh V Store order is complete.” If it’s not in your inbox, check your spam folder. If you don’t see the email anywhere after five minutes, use the contact form at the bottom of this page so that I can manually send you the download links.

 

Q: “The audiobook files skips or stops playing before it’s complete on iTunes.”

Select the track that’s skipping. Then go to File > Get Info. Go to the Options tab and make sure that Stop Time and Start Time are unchecked. Click here for more information on this problem.

 

Q: “Do you sell the Kindle version of your ebooks?”

Yes. Each ebook order contains a MOBI file which is compatible with the Amazon Kindle. Simply transfer the MOBI file of any book to your device using a USB cable. You can also email the file to your Kindle address (see this help page for more information).

 

Q: “How do I open a ZIP file?”

A ZIP file is a compressed archive that contains many files. Here are links to help you unzip files on different devices:

If you don’t want to download or open the ZIP file, download the individual file links in your order email.

 

Q: “I ordered your books a long time ago but lost the download links. How do I download them?”

Use the form below and include the email address you ordered from. Also include the order number if you still have it.

 

Q: “Is it secure to use my credit card on your site?”

Yes. Your credit card is directly transmitted to my USA-based payment processor. At no time is your card number visible to me or stored on my server.

 

Use the form below to contact me directly: